Donna MacDonald, AMP
I began my banking career more than 30 years ago and worked for four institutions in Canada and England. Seeing the opportunity to work for the client, I am thrilled to celebrate my rebranding as a self-employed mortgage agent with Mortgage Brokers Ottawa.
I am an advocate for my clients and while utilizing my extensive background ...
"Buying your first house is exciting and, letâs be honest, a bit scary! Not to mention that, if you donât personally know a mortgage broker, youâre putting your fate in the hands of a total stranger. Donna, although we did not know her prior to starting this process, felt like family from the start. Her years of experience allowed her to effortlessly guide us from clueless to confident. Weâre not quick to put our stamp of approval on anything these days since customer service seems harder to find than a four-leaf clover. We would not only recommend Donna, but would urge you to make her part of your journey."
"Thanks Donna! You've been awesome and a huge help through all of this. We really appreciate the time and effort you have invested in aiding us through our first home buying experience. You're the best!"
"Thank you! And honestly, I couldn't have done it without you. I went into this (almost) completely clueless. You advised me on everything I needed to know and made the process so much easier for me to understand. I am very thankful that we found you and chose you to work through this with us! I'm pretty sure I sent over 150 emails and probably just as many texts?! Haha! From my freak out ones to my ranting ones, you were there every step of the way. We appreciate your professionalism so much and you as a person. You are so easy to work with. :) It was nice to have you on my side because Lord knows I ran into my share of idiots during the course of this build haha!
And you truly did work for US! Which is nice to see these days. It wasn't about the banks, the mortgage companies etc. You made sure we didn't do anything we didn't feel comfortable with and didn't talk us into anything we weren't comfortable with.
Words cannot begin to express âhow big of a help you've been! Sad that it's over haha! I will most definitely recommend you to anyone buying or building and look forward to working with you again in the future! (Although if I'm being honest, we love this house and property so much we plan to stay here for a long time haha!)
""We started working with Donna in the early stages of buying our first home. She was a pleasure to work with. Donna was easy to get in touch with, whether it was over the phone, text, or email. No matter what time we called her (morning, noon, or night), she was always available! She was very knowledgeable, personable, professional, and easy to work with. She worked very hard to get us the best possible mortgage rate, in fact, she was able to get us a rate at least 2% lower than local competitors. We consider Donna our 'go to person' for any financial advice, and would highly recommend Donna to everyone! Thanks Donna for all your hard work! ""
"I must say Donna you were very helpful in getting me my mortgage and making it stress free. You found me the perfect mortgage to fit my needs and ready to answer any questions I may have. I wouldn't think of going to anyone else in the future.
My sincere thanks."
""As first time home owners, buying and/or building can be a pretty overwhelming experience, to say the least. Rene and I both can't thank you enough for your patience and guidance throughout. From answering my million questions, through all-hour texts, or early morning freak-outs, even coming out to my parent's house you always had an answer that simply put all minds at ease. Not only did you represent Mortgage Brokers Ottawa as an outstanding agent, but you certainly made quite an impression. We can't wait for the opportunity to recommend your awesomeness. To say you went above and beyond is really an understatement. Words can't express our appreciation. Without you and your expertise, I'm not sure we would have gotten where we needed to be without you. To sum this up, I(we) can't thank you enough.""
"I recently purchased a new home and discussed my mortgage options with my bank with whom I had been with for over 20 years. Despite my loyalty to them they demonstrated very little flexibility and understanding concerning my financial needs. As a result, I decided to contact Donna at Mortgage Brokers Ottawa and she worked with me to find the best option based on my circumstances. Throughout the process she was very professional, friendly, knowledgeable and willing to work with me to find the lowest rate. Donna's extensive background and knowledge in the financial industry resulted in a package tailored to my specific needs at a rate 1.5 % lower than what my bank was prepared to offer which enabled me to buy my new home. I would definitely recommend Donna and Mortgage Brokers Ottawa to anyone in the market for a new mortgage ... Thanks Donna."